Health Services, Nursing Home, Assisted Living Expert Consultant Resume
Resume of ZHM Consultant

  • Health Services
  • Human Resources
  • Nursing Home Facilities
  • Assisted Living Facilities

MA, Health Care Administration and Human Resources (Double Major), Central Michigan University, Mt. Pleasant, Michigan

BA, Psychology, Ohio Dominican College, Columbus, Ohio

This expert has twenty five years of successful service as a Health Care Administrator. A self-starter with a strong work ethic and a passion for excellence. Leadership competencies include integrity; team building; fiscal planning and accountability; proactive approach, motivational skills which promote others to be creative and achieve objectives; communication/training skills; research, ability to analyze pertinent information to make sound judgments and effective decisions; enthusiasm; problem solving; organization skills; dedication and loyalty. Accomplished the successful start-up of new Assisted Living (AL) Community and surpassed the highest census reached, in the last two communities worked. This consultant turned around a nursing home that the State of Ohio wanted to close, and helped make it successful in both operations and financial achievement.

Expert Consultant, Kevin Kennedy Associates, Inc., Indianapolis, IN

Provides expert consulting services in the health care field.

Interim Administrator/Consultant

Worked with Seniors to assist in locating housing; saving clients money through follow-up with Medicare and medical billing/services; DPOA for some clients assisting with hospital stays and various other transitional needs.

Executive Director Assisted Living, Lutheran Social Services Of Central Ohio (LSS)

  • Responsible for the start-up operations of Lutheran Village of Ashland
  • Administrators for Lutheran Village of Ashland reported directly to this expert
  • Responsible for daily operations of The Village Courtyards in Columbus

Duties included: communication and problem solving with residents and family members, customer service training and other staff development as needed, marketing, strategic planning, developing and achieving budget goals; computer work; Corporate projects and assisting in Human Resources

  • Fostered relationships with physicians, attorneys, agencies and associations
  • Developed policies and procedures, revised employee and resident manuals
  • Created satisfaction surveys and made improvements as suggested
  • Work environment consisted of multi-tasking a variety of demands and challenges

Executive Director, Rosegate Healthcare Center, Columbus, Ohio

100 licensed beds – skilled nursing facility. Turned facility operations around from substandard to successful operations by:

  • Putting in place a winning team
  • Improving Resident/Family relationships and community atmosphere
  • Impacting employee morale and developing a committed staff
  • Correcting the survey status and working relationship with the Ohio Department of Health
  • Strategically planning a marketing program to enhance public relationsand community involvement
  • Customer service training and developing new policies and procedures
  • Recovering from a poor fiscal status into a profitable and efficient operation -(from losing money to exceeding budget by 110%)

Administrator, Alpha Nursing Homes, Inc., Lancaster, Ohio

(2 nursing homes) 84 licensed beds total – intermediate care nursing.

Personnel Manager/Assistant Administrator/A.I.T., Share Management Company, Inc., Columbus Colony Elderly Care, Westerville, Ohio

100 licensed beds – skilled nursing home

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