Business Administration, Computer Systems Expert Consultant Resume
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Resume of BQN
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  • Computer Information Systems
  • Business Administration

Masters of Business Administration from St. Edward's University

B.S., Computer Information Systems from St. Edward's University

A results-driven, IT professional with proven successes in a broad range of global IT initiatives. With hands-on experience using cross functional analysis, troubleshooting and IT skills, this consultant solves highly complex business issues. Five years of managing/leading high performance support and development teams; fifteen years database administration experience with Sybase, MS SQL Server, Oracle and DB2 including installation, backup and recovery, disaster recovery, replication, performance tuning, development and trouble shooting, and designing and implementing high performance, high availability, clustered database server solutions to meet very specific business criteria for performance and availability.

Consultant, Kevin Kennedy Associates
Providing expertise in computer information systems to a wide variety of clients.
 
Senior Database Administrator, TeamQuest
Installed and managed MS SQL Server, Oracle, Sybase and DB2 databases.
Installed, configured and managed IBM Tivoli Monitoring and DB2 Data Warehouse.
Managed and supported Oracle WebLogic including SSL configuration.
Applied, tested and certified service packs, patches and fixes to SQL Server 2008R2.
Researched use of Oracle Data Guard for advanced disaster recovery systems.
 
Senior Database Administrator, AffiniScape
Provided 7x24x365 support for MS SQL Server 2008R2.
Instrumental in architecting hardware and software upgrade for SQL Server 2005 to SQL Server 2008R2.
Corrected long term blocking and deadlocking on production systems.
Applied, tested and certified service packs, patches and fixes to SQL Server 2008R2.
 
Senior Database Administrator, VisionWeb
Provided 7x24x365 support for MS SQL Server 2005 in an international environment.
Developed SQL Server solution to facilitate customer invoicing.
Investigated and corrected long term blocking and deadlocking on production systems.
Applied, tested and certified service packs, patches and fixes to SQL Server 2005.
Created, tested and implemented DTS and SSIS packages.
 
Senior Database Administrator, Manticore Technology
Provided 7x24x365 support for MS SQL Server 2005 in an international SaaS environment.
Architected and managed table partitioning for 200M row tables and .5TB databases.
Provided Windows Server 2003 and Server 2008 setup and support.
Instrumental in architecting move from NAS to SAN storage for databases and file system.
Developed and maintained stored procedures, triggers and functions for SQL Server 2005.
Created and managed SQL Server backup/offsite storage procedures using SQL
LiteSpeed.
Database and transaction log backups are written to NAS and then backed up to tape using Norton Backup.
Designed, wrote and administered SSIS and DTS packages for data transfer and ETL processing.
Created technical and business executive management reports using SQL Server and Excel.
 
Process Analyst, Dell
Senior Database Administrator for MS SQL Server 2000 and 2005 and Analysis Servers.
Authored and maintained SAS programs for Consumer Marketing Analysis.
Provided statistical analysis of key call center performance metrics using JMP, SQL and Excel.
Instrumental in developing scorecards and reporting for call center initiatives.
Analyzed trends at multiple international sites and escalated issues arising from data variances.
Assisted in the identification of new reports and data needs to support business initiatives.
 
Team Lead, Application Support
Led team of five responsible for technical application support for a global user community.
Drove process improvements to increase Application Support Team efficiency by 50%
Provided high performance customer service to global users.
Senior Database Administrator for MS SQL Server 2000, MS SQL Server 2005 and MS Analysis Services for 40+ servers.
Analyzed server and database performance and security issues and implemented improvements.
Mentored new-hire technical staff in MS SQL Server development and best practices.
Created self-service processes to automate repetitive, user initiated support tasks.
 
Strategic Planning Consultant
Created strategy and designed Data Warehouse hardware and software environment.
Created and implemented improved MS Analysis Server backup and recovery system.
Senior Database Administrator for MS SQL Server 2000 and MS Analysis Services for 15 servers.
Managed 27 servers, including Windows 2000 and 2003 Server Administration and hardware support.
Deployed and administered MS SQL Server, MS Reporting Services, MS Analysis
Services and MS Project Server on Windows 2000 Server and Windows 2003 Server.
 
Administrator/Consultant, Guaranty Financial Services/CoreStaff and Senior Database
Provided database administration for MS SQL Server 2000. This includes writing stored procedures, Data Transformation Services (DTS) packages and backup and recovery procedures.
Developed, implemented and documented production DTS packages and MS SQL Server databases.
Designed and implemented DTS packages to perform data transformation and data loading (ETL).
Senior Database Administrator/Consultant, Valero Energy/AcaciaSoft International
Analyzed Sybase ASE 12 databases in use by client including database vulnerabilities, corporate criticality and backup strategies. Implemented improved procedures.
Wrote and implemented backup and recovery procedures for MS SQL Server 2000 databases.
Trained client personnel in Sybase and MS SQL Server backup/recovery and security procedures.
Provided Sybase, MS SQL Server and Oracle support as required.
 
Owner and Consultant, consulting firm
Designed and implemented electronic record keeping system to comply with BATF regulations using Visual Basic 6.0 and Sybase ASE 12.0.
Resolved tuning and performance issues for web based Sybase SQL Anywhere application.
Provided pro bono Access programming support and Web modifications for non-profit groups.
 
Manager Factory Automation, Samsung Austin Semiconductor
Managed team of 24 providing 7x24x365 manufacturing system (MES) software support with 99.9+% system availability. Controlled annual budget of over $5M.
Project manager for multiple, highly successful cross functional projects including:
Y2K MES software and DBMS upgrade with fifty-four member global team.
Semi-conductor equipment bar-code reader system project resulting in $1M savings in first quarter and increased efficiency.
Recipient Founder’s Award (for outstanding service) and Volunteer of the Quarter Award

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