Psychology, Telecommunications, Customer Service Expert Consultant Resume
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Resume of XBC
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  • Customer Service Industry
  • Psychology
  • Biology
  • Telecommunication Industry

 

Bachelor of Science in Psychology  – The University of Texas at Austin

Major:  Psychology

Minor:  Biology

Subjects Studied:  Calculus, Statistics and Research Design, Physics, Chemistry, Organic Chemistry, Genetics, General Biology, Psychopharmacology, Clinical Psychology, Abnormal Psychology, Developmental Psychology and Health Psychology

Laboratory Experience:  Biology, General Chemistry, Organic Chemistry, Physics. Biology Lab Assistant

A graduate of the University of Texas’ Pre-Med program, with a proven track record of dependability and trustworthiness both in the workforce and in academia. Possesses a strong and proven work ethic, with excellent computer skills. As a customer service agent, this expert’s focus is on quickly resolving customer issues with products and services, including billing disputes, troubleshooting mobile phones, and educating customers about available service plans, current phones, data usage and financial issues.

Consultant, Kevin Kennedy Associates, Inc., Indianapolis, IN

Providing expertise in telecommunication’s customer service to a wide variety of clients.

Customer Service Agent, a major Telecommunications Company

– Responsible for second-level support for incoming calls to Customer Care for the purpose of resolving customer issues with products and services.

– Focus on one-call resolution for all customers by utilizing all avenues for solving the customer’s issues including billing disputes, troubleshooting mobile phones and educating customers about available service plans, current phones, data usage and financial issues.

Let us quickly locate the best and most qualified expert or expertise you need.

800-700-4944

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FEATURED CONSULTANT

Peter Habicht, Lead Consultant
Peter specializes in welding and metallurgical engineer with 40 years industry experience in commercial nuclear power plant construction.

CONSULTING OPPORTUNITIES

  • Poly(methylmethacrylate) Manufacturing Operations / Processes Consultants
  • Cell Phone Technologies Expert

RAPID RESPONSE

Our Business Model
At Kevin Kennedy Associates, we’ve revolutionized the consulting business by streamlining the way our clients interact with experts.